When Receiving Your Product

Before signing the cargo delivery form, please check whether there is any damage or issue with your product’s packaging. If there is any damage, missing item, or if the package seal appears to be broken, do not sign any delivery documents and request the courier to prepare a report. Return the package along with this report. Once you fulfill this obligation, your new product(s) will be sent to you immediately. Please note that if you accept delivery of a damaged or incomplete package, we cannot be held responsible for any missing or damaged items inside. In such cases, please notify us as soon as possible in writing to our address or verbally by calling our customer service number, providing your order or contract number.

Our Customer Service

For all inquiries regarding your orders or to get information about our products, you can reach us from anywhere in Turkey by calling our *** phone number or by filling out our contact form to submit a support request.